Technical Support

Do you have any questions?

Use this chat and the Online assitente will hepyou soon.
You can send us an email iwith your questions: igrejaonline@igreja-online.tv

You will also find the FAQ (Frequently Asked Questions) which wil help with your questions

Frequently Asked Questions

I have SOUND but I have no IMAGE
I have not SOUND
I can not see anything
A MESSAGE “Server Not found” appears
I have an ANDROID / MAC TABLET and I can only SEE ANTHING
How can I contribute?

I have SOUND but I have no IMAGE

WHAT DO YOU DO?
Is you internet connection weak?
Try lowering the quality of the buttons in video from 150kb or 500Kb

go to FAQ list

I have not SOUND

WHAT DO YOU DO?
Try increasing the computer's volume because it can be so NO SOUND

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I can not see anything

Probably need PLUGIN Adobe Flash Player installed on your computer .
to install:
http://get.adobe.com/br/flashplayer/?promoid=BUIGP

go to FAQ list

A MESSAGE “Server Not found” appears

WHAT DO YOU DO?
Make a Reload / REFRESH on page F5
Or close the page and open again
If not, try with another browser

go to FAQ list

I have an ANDROID / MAC TABLET and I can only SEE ANTHING

WHAT DO YOU DO?
Need to have installed the following applications

ANDROID
To watch these contents on ANDROID

install this plugin.
 
Flash
To watch these contents in Windows / MAC / Linux / Android

install this plugin.
 
Silverlight
To watch these contents in MAC

install this plugin.


go to FAQ list

How can I contribute?

WHAT DO YOU DO?
Link to Online Offer:
http://www.igreja-online.tv/?land=3

go to FAQ list